Enhanced Retail Security Officer

Kingdom Services Group are a key partner to River Island, and we have a great opportunity for an Enhanced Retail Security Officer to join our team.

Based within the Trafford Centre Store, you will receive 1st class training, enabling you to become a Security Brand Ambassador for Kingdom Security, whilst protecting and supporting the customer journey and shopping experience.

This is an excellent opportunity for an experienced Security Officer looking to develop their career with an Industry Leading Security Service Provider.

Where: Trafford Centre, Manchester, M17 area

When: We’re looking to get the right person in to the team ASAP

Hours: On average up to 50 hours per week. Various hours and shifts as per site rota, Monday to Sunday between 09.00 - 23.00.

Salary: £13.32 per hour 

What’s in it for you?

• Contributory pension scheme
• Hastee pay – get an advance on your wages when needed!
• Advanced training covering a variety of topics including mental health, conflict management and customer service
• Access to a tablet/connected device providing you with real-time security updates
• Career development & progression opportunities
• A friendly and supportive team

About the role:

• First point of contact for Kingdom Security officers in store
• Working closely with the local police and crime hubs gathering intel on prolific shoplifters in the area
• Maintaining a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel
• Providing a visible deterrent within the store
• Reducing shrink/stock loss
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Working as part of a team to fulfil customer requirements
• Dealing with any difficult situations that arise in a safe and professional manner

About you:

• A minimum of 12 months experience – preferably within Retail Security
• A valid SG or DS SIA Licence 
• Have the ability to manage conflict in a balanced and professional manner
• Knowledge and experience of A.S.C.O.N.E & PACE
• A full five-year checkable employment history

If this sounds like you and you’d like to begin your journey on a career in security with Kingdom Services Group, we’d love to talk to you.